BrokerSuite Account Managers Provide Many Services For You

We know you are aware that BrokerSuite constantly is enhancing its service offerings for your convenience, but did you know. . .

BrokerSuite Account Managers Are Here To Help You
BrokerSuite prides itself on being the most service-oriented Benefits Communication company in the business. We just want to make sure you know we are here to serve you. Each premium customer is assigned an Account Manager. Along with our Sales team, these Account Managers are prepared to go the extra mile to help you. Think of them as your own "benefits concierge".

What this means to you. . .

Q: Can I ask my Account Manager to help me present at client meetings?
A: Yes. Your Account Manager can be scheduled to help you, especially on your first few customers so you can be assured that the presentation of the client’s Benefits Website features will be professional and polished. Also conference calls for other clients can be scheduled as well. This is very helpful when the client has unique requests or technical questions.

Q: Can I ask them for help with my client's benefit site design?
A: The Account Managers are experienced in site design issues and possibilities. They also have access to a team of graphic designers, website designers and software engineers. Pretty much any question or idea you have they can help you refine and estimate.

Q: Can I ask them to track down documents?
A: Absolutely. We are here to help. Benefit sites require some amount of work even with the best service and tools. Our Account Managers will help their premium customers by tracking down any forms or documents that are available from providers. We will even work directly with your client upon request. In most cases there is no charge for this additional premium support.

Q: Can I ask my account manager to research integration with a customer's payroll or other MIS systems?
A: Yes. We have a strong technical team with experience in system integration and your Account Manager knows how to leverage this team to help you get the answers your customers demand. Just know BrokerSuite is always here to help.


MAXIMIZE YOUR INVESTMENT TODAY. If you have any questions or comments you would like to share with us, we would love to here from you. We can be reached either via phone or email below.